Yes, you still must provide a 30-day notice to cancel, however, there will no longer be a cancellation penalty applied.
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These changes are effective Tuesday, Oct. 1, 2019. Current memberships will change upon expiration date, if you are not enrolled in Auto-Renew with Price Lock Promise or your membership is interrupted.
Auto-Renewwith Price Lock Promise automatically renews your annual membership while locking inthe rate you are currently paying as long as the membership is ACTIVE andUNINTERRUPTED. Contact the Membership Team at email@example.com or303.805.3279 to inquire about your current membership status.
Complete theAuto-Renew Form at the front desk at the Recreation Center or Fieldhouse andthe Membership Team will contact you, or you may contact the Membership Team firstname.lastname@example.org or303.805.3279 and they can assist you.
In order tolock in the fees you currently pay, your annual membership must be continuous andwithout disruptions such as a missed payment or a request to change your typeof membership.
You will have seven days after the failed payment is received by us to update your credit card information and pay your outstanding balance to ensure your Price Lock Promise.
You will no longer be eligible for the Price Lock Promise and you will be subject to the new fee schedule. All changes to membership types need to be made by September 30 at 5 p.m. to avoid losing the Price Lock Promise.
Themilitary/police/fire discount will be 20%, effective Oct. 1, 2019, which canbe applied to memberships, excluding student membership.
Our membership fees have not been increased in over a decade and the Department has recently taken a comprehensive approach to assuring long term financial sustainability. During the past 12 years, significant value has been added to memberships through facility enhancements and expansions, technological advancements, conservation/sustainability efforts, expanded youth, adult and senior programming, state-of-the-art equipment and machinery updates, along with the addition of other modernized amenities and spaces. Additionally, operating and maintenance costs have steadily increased over time and while we strive to remain affordable, a rate adjustment is needed to remain financially sustainable.