Refund, Transfer and Cancelation Guidelines

Refund Policy
If a class is canceled or combined due to insufficient registration, you will be notified prior to the class and will receive a full refund, credit or transfer to another class.

Cancelation, refund and transfer requests must be made three business days prior to the scheduled start of the activity. There is a $5 processing fee for each change to the initial registration purchase.

To submit a registration change request (transfers, cancelations, refunds) for activity programs like Kids' Zone, Fitness, Aquatics, etc., please contact Sarah at sarmsbury@parkeronline.org.
 
Sports Refund Policy
If a league/program is canceled or teams are combined due to insufficient registration, you will be notified prior to the start date and will receive a full refund, credit or transfer to another sport or team.

Adult Sports: A minimum payment of $100 is due upon registration and is non-refundable; teams may also pay in full. Payment of any remaining balance is due on the start date of the league. Credit cards will automatically be charged; cash and check payments must be submitted no later than the start date of the league.

Cancelation, refund and transfer requests must be made seven business days prior to the scheduled start of the activity. The initial payment of $100 is non-refundable and there is a $5 processing fee for each change to the initial registration purchase.

Youth Sports: Cancelation, refund and transfer requests must be made three business days prior to the scheduled start of the activity. There is a $5 processing fee for each change to the initial registration purchase.

To submit a registration change request (transfers, cancelations, refunds) for sports programs, please contact Lou at lmeadows@parkeronline.org.